Front cover image for IT management in the digital age : a roadmap for the IT department of the future

IT management in the digital age : a roadmap for the IT department of the future

Nils Urbach (Author), Frederik Ahlemann (Author)
This book examines the massive changes currently taking place in the business world and commonly known under the label "digitalization." In addition, it describes the significant impacts of technological innovations on processes, products, services and business models. The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today's IT departments are increasingly expected to actively co-design and co-create the enterprise. This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today's IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes
eBook, English, 2019
Springer, Cham, 2019
1 online resource (xvi, 122 pages)
9783319961873, 331996187X
1052566566
The digital revolution : how technological trends change the business world
The development of corporate IT : from the beginnings to the IT department of the future
No business without IT : IT is the central and indispensable driver of entrepreneurial value creation
Development and operation are not decisive : IT management follows the "innovate-design-transform" paradigm
Shadow IT as a lived practice : IT innovations are developed in interdisciplinary teams within the business departments
Innovations through networks : turning strategic suppliers into innovation partners
Focusing on the user : development processes are agile, end-user-centered, and merged with the operation
Infrastructure as commodity : IT infrastructure services are traded on free markets and purchased as required
Digitalization as a risk : security and business continuity management are central cross-divisional functions of the company
Transformable IT landscapes : IT architectures are standardized, modular, flexible, ubiquitous, elastic, cost-effective, and secure
The end of the IT department : IT experts become part of the business departments and are coordinated by a dedicated executive
Demography, digital natives, and individual entrepreneurship : employees become a strategic competitive factor
Summary and conclusion
Appendix