Handbook on Knowledge Management 1: Knowledge Matters

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Clyde Holsapple
Springer Science & Business Media, 14.01.2004 - 700 Seiten

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.  

 

Inhalt

CHAPTER 48
3
CHAPTER
5
Who Are They and What Do They Do?
21
KNOWLEDGE MANAGEMENT IN ACTION
32
CHAPTER
37
CHAPTER 19
38
CHAPTER 3
43
CHAPTER
51
Sensemaking Processes in Knowledge Management
381
CHAPTER 21
409
CHAPTER 22
425
CHAPTER 23
439
CHAPTER 24
459
CHAPTER 29
460
CHAPTER 25
477
Driving Knowledge Management at Ford Motor Company
501

CHAPTER
58
CHAPTER 4
59
The Knowledge Economy
73
Romer interviewed by Joel Kurtzman
89
CHAPTER 7
129
CHAPTER 8
153
Knowledge and Its Attributes
165
CHAPTER 10
189
CHAPTER 11
207
CHAPTER 12
235
CHAPTER 13
253
CHAPTER 14
271
Exploiting Knowledge for Productivity Gains
289
CHAPTER 15
301
Relationship and Roles
309
CHAPTER 16
317
CHAPTER 17
349
CHAPTER 18
367
CHAPTER 26
507
CHAPTER 57
520
CHAPTER 27
523
HandsOn Knowledge Management
533
CHAPTER 28
539
Migration from Business Planning
551
The Seeds of Success
553
CHAPTER 30
577
An Overview of Programs
581
CHAPTER 61
596
CHAPTER 31
601
CHAPTER 32
623
The Next Phase of Knowledge Management
639
Keyword Index
651
The Convergence of Electronic Business and Knowledge Management
657
CHAPTER 65
679
CHAPTER 35
691
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