Handbook of Industrial and Organizational Psychology, Band 3Marvin D. Dunnette, Leaetta M. Hough, Harry Charalambos Triandis Consulting Psychologists Press, 1990 |
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Seite 391
... Satisfaction is a subjective feeling state based on a direct consumption experience with a product or service . It is an evaluative response that compares the outcome of the consumption experience with prior expectations . It is an ...
... Satisfaction is a subjective feeling state based on a direct consumption experience with a product or service . It is an evaluative response that compares the outcome of the consumption experience with prior expectations . It is an ...
Seite 392
Marvin D. Dunnette, Leaetta M. Hough, Harry Charalambos Triandis. view satisfaction as an emotional response fol- lowing confirmation experiences . In regard to the evaluation issue , early work in this area assumed that satisfaction ...
Marvin D. Dunnette, Leaetta M. Hough, Harry Charalambos Triandis. view satisfaction as an emotional response fol- lowing confirmation experiences . In regard to the evaluation issue , early work in this area assumed that satisfaction ...
Seite 395
... satisfaction . This finding was also supported by Ash , Gardiner , and Quelch ( 1980 ) and Mason , Beardon , and Crockett ( 1980 ) . Customer Service Satisfaction . The service sector of the economy is growing rapidly and pres- ently ...
... satisfaction . This finding was also supported by Ash , Gardiner , and Quelch ( 1980 ) and Mason , Beardon , and Crockett ( 1980 ) . Customer Service Satisfaction . The service sector of the economy is growing rapidly and pres- ently ...
Inhalt
Aptitudes Skills and Proficiencies | 1 |
Group Influences on Individuals in Organizations | 33 |
Theory and Research on Leadership in Organizations | 141 |
Urheberrecht | |
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Handbook of Industrial and Organizational Psychology, Band 3 Harry Charalambos Triandis Keine Leseprobe verfügbar - 1992 |
Handbook of Industrial and Organizational Psychology/, Ausgabe 7457 Harry Charalambos Triandis Keine Leseprobe verfügbar - 1992 |
Häufige Begriffe und Wortgruppen
ability Academy of Management ambient stimuli analysis Applied Psychology approach assessment attitudes attributes background data items biodata cognitive compensation concept concerns conflict construct validity Consumer Research contingency theories correlation costs criteria criterion cross-validation decision differential Dunnette effects empirical employees environment example factors goals group members havior Human important individual industrial and organizational influence interaction issues job evaluation Journal of Applied labor leader leadership locus of control managerial measures ment Milkovich motivation nizational normative reasoning norms orga Organizational Behavior organizational ecology organizational psychology organizations outcomes Owens parties party's patterns pay level percent person Personnel perspective prediction predictor productiv productivity rational relationship relevant responses Review role role conflict sample satisfaction Schoenfeldt situations Social Psychology specific strategy stress stressors structure studies subgroups sumer tactics task theory tion tional tive types validity variables variance vidual York Yukl