Knowledge Management Systems: Information and Communication Technologies for Knowledge Management

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Springer Science & Business Media, 20.03.2013 - 635 Seiten

This book presents the many facets, concepts and theories that have influenced knowledge management and the state of practice concerning strategy, organization, systems and economics. The second edition updates the material to cover the most recent developments in ICT-supported knowledge management. It also provides a more coverage of its theoretical foundation including a new account of knowledge work, discusses the potentials and challenges of process-oriented knowledge management, adds a new chapter on modelling that plays an important role in knowledge management initiatives and contrasts architectures for centralized and distributed or peer-to-peer knowledge management systems.

 

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Inhalt

Concepts and Theories 17
16
Strategy
87
Organization
133
Summary and Critical Reflection
355
State of Practice
359
Research Design
372
18
382
Strategy and Environment
390
Organization
404
Conclusion and Outlook
513
Outlook
543
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