Successes and Failures of Knowledge Management
Morgan Kaufmann, 17.06.2016 - 240 Seiten
Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey.
Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization’s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility.
Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization.
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success and failure coexisting in NASAa
Still the poor relation in the knowledge management family?
some personal reflections on major challenges
Chapter 6 Lessons learned from nearly 200 cases of KM journeys by Hong Kong and Asian Enterprises
the paradoxical role of IT
design for optimal application and impact
organizational currencies in the new knowledge economy
Chapter 11 Knowledge management and analytical modeling for transformational leadership profiles in a multinational company
Chapter 12 Success and failure in improvement of knowledge delivery to customers using chatbotresult of a case study in a Pol
how organizations can build their knowledge architecture and processes for longterm
Chapter 14 Semantic technologies for enhancing knowledge management systems
the tale of two cases