People, Profiles and Trust: on Interpersonal Trust in Web-mediated Social Spaces

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Lulu.com, 17.09.2008 - 171 Seiten
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As web-mediated social spaces become more commonplace on the internet, a need arises for understanding classical social phenomena in this new context. Trust is one of these phenomena. The purpose of this book is to study several aspects of interpersonal trust in web-mediated social spaces. More specifically, this book discusses questions on how predominant social orders, space design, and representations of user identity affect trust on the individual level.
 

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Inhalt

Lines of Thinking in Trust Research
5
Theoretical Foundation
10
A Summary of The Choice of Theory
11
Luhmann The Function of Trust
12
Misztal Fragmentation
19
Gemeinschaft Gesellschaft
23
Goffman The Presentation of The Self
29
Callon Performativity
35
Hurdles to Trust
86
Giving Trust a Hand
88
Everything Will Change
90
PART III
92
Introduction
93
Tensions Between The Global The Local
94
Introduction
95
Getting Started
96

Our Approach
38
PART II
42
Introduction
43
Yahoo
44
The Company
45
Yahoo Answers
46
Flickr
47
Yahoo 360
48
A Platform for Trust
49
Shaping Community Behavior
51
Say It Out Loud or Not?
52
Getting Personal
53
Compatible Identities
55
Astronomers Are Experts at Astronomy Even at a Music Service
57
RapLeaf
60
The Company
61
The Importance of Ratings
62
A Universal Rating
63
A Representation pf Trustworthiness
65
RapLeafs Vision
69
Opinity
71
The Company
72
Be Known Be Trusted
73
Take Control of Your Reputation
74
Representing Reputation
76
Reputation Society
80
TN20
83
The Company
84
Its The People Stupid
85
Online Identity
97
Why a Meta Identity?
99
Abstracting Context
100
Collapsing Contexts
102
Driving Individuality
104
Conclusions
106
Designing for Trust Designing Away Trust
109
Introduction
110
Ambiguity as a Social Resource
111
Reputation Society Trusting Community
114
Trust Functional Substitutes
120
Conclusions
125
Trust Performativity
127
Performative Representations
128
Performativity Presupposes Literacy
129
Visionary Ideas Performative Intentions
132
Signs of Performativity
134
Performativity and Trust
138
Conclusions
141
Final Conclusions
142
Tensions Between Different Predominant Forms of Social Orders
143
Influence Interplay Between Designers and Users
144
Performative Profiles
145
The Future
146
References
147
Written
148
Interviews
160
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