Performance Dashboards: Measuring, Monitoring, and Managing Your Business

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John Wiley & Sons, 07.10.2010 - 336 Seiten
Tips, techniques, and trends on harnessing dashboard technology to optimize business performance

In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance–management initiatives with dashboard technology.

  • Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards.
  • Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management
  • Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators
  • Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques

This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.

 

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Ausgewählte Seiten

Inhalt

THE LANDSCAPE FOR PERFORMANCE
3
The Context for Performance Dashboards
23
Assessing Your Organizational Readiness
43
Assessing Your Technical Readiness
57
How to Align Business and IT
81
PERFORMANCE DASHBOARDS IN ACTION
99
Operational Dashboards in Action
123
Tactical Dashboards in Action
139
TIPS FROM THE TRENCHES
179
How to Launch Manage and Sustain the Project
181
How to Create Effective Performance Metrics
197
How to Design Effective Dashboard Displays
223
How to Architect a Performance Dashboard
251
How to Deploy and Integrate Dashboards
273
How to Ensure Adoption and Drive Positive Change
293
Index
309

Strategic Dashboards in Action
157

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Über den Autor (2010)

WAYNE ECKERSON is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in-depth research studies on BI and is a noted speaker and blogger. He is the author of a popular BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at weckerson@gmail.com.

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