Communication in Small Groups: Theory, Process, and Skills

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Cengage Learning, 04.09.2008 - 360 Seiten
COMMUNICATION IN SMALL GROUPS: THEORY, PROCESS, SKILLS expertly balances theory and processes with practical skill development. Drawing on their extensive and varied experience as active researchers, lecturers, and communication consultants, the authors provide students with a clear and comprehensive introduction to the study of small group communication. This well-respected text effectively integrates theory, research, and practice, guiding readers to apply concepts and principles to the process of communication when working as members of a team.
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Inhalt

Defining Small Group Communication
1
Learning Core Group Communication Theories Processes and Skills
29
Structuring ProblemSolving Groups
67
Preparing for Group Problem Solving
105
Managing Diversity and Relational Trust
139
Leading Small Groups
177
Effective Role Performance in Small Groups
211
Managing Group Conflict
243
Facilitating Work Groups in Organizations
275
Collaborating in Virtual Teams
307
Bibliography
333
Author Index
343
Subject Index
347
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