Implementing and Managing Egovernment: An International Text

This book provides comprehensive coverage of the e-government issues faced by public officials, managers and consultants. Divided into two sections, the first draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; quality; people, money and policies; and dealing with political and ethical challenges. The second section focuses on the implementation of e-government systems. It explores activities such as feasibility studies, system analysis, system design, construction and marketing.

The key features of this textbook include
- case studies drawn from across the globe;
- instructive diagrams and synoptic models;
- short in-class activities;
- assignment questions; and
- practice-based exercises.