The UX Book: Process and Guidelines for Ensuring a Quality User Experience
The UX Book: Process and Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create and refine interaction designs that ensure a quality user experience (UX). The book seeks to expand the concept of traditional usability to a broader notion of user experience; to provide a hands-on, practical guide to best practices and established principles in a UX lifecycle; and to describe a pragmatic process for managing the overall development effort.
The book provides an iterative and evaluation-centered UX lifecycle template, called the Wheel, for interaction design. Key concepts discussed include contextual inquiry and analysis; extracting interaction design requirements; constructing design-informing models; design production; UX goals, metrics, and targets; prototyping; UX evaluation; the interaction cycle and the user action framework; and UX design guidelines.
This book will be useful to anyone interested in learning more about creating interaction designs to ensure a quality user experience. These include interaction designers, graphic designers, usability analysts, software engineers, programmers, systems analysts, software quality-assurance specialists, human factors engineers, cognitive psychologists, cosmic psychics, trainers, technical writers, documentation specialists, marketing personnel, and project managers.
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The Wheel A LifecycleTemplate
Contextual Inquiry ElicitingWork Activity Data
Contextual Analysis Consolidating andInterpreting Work ActivityData
Extracting Interaction Design Requirements
Constructing DesignInforming Models
Design Thinking Ideation and Sketching
Mental Models and Conceptual Design
Rigorous Empirical Evaluation Runningthe Session
Rigorous Empirical Evaluation Analysis
Wrapping up UX Evaluation
UX Methods for Agile Development
The Interaction Cycle and the User Action Framework
UX Design Guidelines
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activity notes agile application approach artifacts benchmark tasks button Chapter cognitive affordance complexity concept conceptual design contextual analysis contextual data contextual inquiry critical incident data collection devices dialogue box domain emotional impact error example feature feedback Figure flow model formative evaluation functionality human–computer interaction ideas ideation implementation important Interaction Cycle interaction design issues iteration kind lab-based label mental model menu MUTTS observed organization overall paper prototype participant participatory design person perspective physical actions practice questionnaire requirements scenarios screen sketches software engineering specific techniques testing Ticket buyer Ticket Kiosk System understanding usability engineering usability testing usage user actions user class user experience user performance user stories user’s UX design UX goals UX inspection UX measure UX practitioners UX problem UX process UX targets Virginia Tech visual WAAD Website wireframes workflow