Quality and the Landscape Contractor |
Contents
THE TOTAL QUALITY MOVEMENTA BUSINESS PHILOSOPHY | 4 |
MANAGEMENT AND THE LANDSCAPE CONTRACTOR | 24 |
TOTAL QUALITY COMPONENTS | 33 |
Copyright | |
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Common terms and phrases
Action Steps asked Assessment Ball Committee member band wagon Begin Using TQP better Bid-Build Bratwurst cars Client Mindedness Client Sensitivity client's requirements Clients want concept continuous improvement Contractor's Trade Associations cost crew Crystal Ball Committee Crystal Ball member develop Differences by discipline employees especially ALCA exceed their expectations External and Internal firms global activity identify Incremental Improvement Interiorscape Interiorscape III Internal Client Internal Customers job package Kaizen landscape contracting industry Landscape Contractor Today Landscape Industry Landscape Maintenance look lots maintenance contractor Management and Incremental ment monitor Movement-A Business Philosophy Nineties V.Recommendations nursery owner person plants problem procedures Process Management Product or Service profit Quality Movement-A Business Quality Product Quality Program Result Orientation Rolex salesperson Service Defined solution staff Steps to Begin tion Total Quality Components Total Quality Defined TOTAL QUALITY MANAGEMENT Total Quality Movement-A Total Quality Philosophy train V.Recommendations and Conclusion