Group Model Building: Facilitating Team Learning Using System Dynamics
Wiley, 16.08.1996 - 297 Seiten
This book is about increasing team performance. It focuses on building system dynamics models when tackling a mix of interrelated strategic problems to enhance team learning, foster consensus, and create commitment. The book is intended to be applied in the organizations of today. As the "command and control" organization evolves into one of decision-making teams, so these teams have become the critical building blocks upon which the performance of the organization depends. The team members face an increased complexity of decision making with the interrelation of several strategic problems. What this means is that people have different views of the situation and will define problems differently. However, research shows that this can in fact be very productive if and when people learn from each other in order to build a shared perspective. Learning in this way might prove to be the only sustainable competitive advantage for organizations in the future. As a result, team leaders want to create "learning teams" and are confronted with issues such as how to:
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Individual and organizational problem construction
System dynamics problem identification and system
System dynamics model formulation and analysis
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analysis attitude balancing loops book value brainstorming building causal diagram causal loop diagram client cognitive cognitive mapping communication conceptual conflict consensus construction content analysis create current account decrease delphi demand pressure DGSM discussion Dutch flag Dutch fleet effect employed example exponential growth feedback loops Figure financial reserves flow Forrester group facilitation group members group model-building process group model-building projects group model-building sessions group process groupthink higher houses in stock housing associations important indicated inflation rate inflow initial instance interaction interviews inventory issue land loans Management mental model messy problems Netherlands number of houses organization participants patients person potential practitioner preliminary model project group quantitative system dynamics questionnaire questions reader reference mode rent increase rate result role self-fulfilling prophecy simulation situation skills social solvency square metres strategic structure submodels system dynamics model systems thinking tasks tion variables waiting list workbook workload