Beyond Reason: Using Emotions as You NegotiatePenguin, 06.10.2005 - 256 Seiten “Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.” —Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People • Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution • In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation and author of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In Beyond Reason, Fisher and Shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain. |
Inhalt
TAKE THE INITIATIVE | |
Build Affiliation | |
Respect Autonomy | |
Acknowledge Status | |
Choose a Fulfilling Role | |
SOME ADDITIONAL ADVICE | |
On Being Prepared | |
On Using These Ideas in the Real World | |
CONCLUSION | |
Glossary | |
Andere Ausgaben - Alle anzeigen
Beyond Reason: Using Emotions as You Negotiate Roger Fisher,Daniel Shapiro Keine Leseprobe verfügbar - 2006 |
Beyond Reason: Using Emotions as You Negotiate Roger Fisher,Daniel Shapiro Keine Leseprobe verfügbar - 2006 |
Beyond Reason: Using Emotions as You Negotiate Roger Fisher,Daniel Shapiro Keine Leseprobe verfügbar - 2006 |
Häufige Begriffe und Wortgruppen
activities advice agreement Alberto Fujimori anger angry areas asked autonomy BATNA behavior boss bucket build affiliation Burger Brothers colleagues commitment communicate conflict Consider consulting conventional role Cyril Ramaphosa deal decide decision doctor draft Ecuador effectively Emotional Intelligence emotional temperature example experience expressing appreciation feel find merit five core concerns fulfilling role fundamental attribution error Getting to YES Harvard Law School Harvard Negotiation Project high status ideas impact impinged important improve interaction interests issues Jamil Mahuad John joint brainstorming lawyer listen Lord Caradon manager meeting options other’s particular status partner personal connection personal distance perspective Peru point of view prepare President Fujimori president of Ecuador problem recognize relationship Roger Roger Fisher Ryan Sandra side side’s situation social status someone strong emotions strong negative emotions structural connections substantive suggest Super Sox talk temporary roles Tiwintza understand upset venting