The Sourcing of Application Software Services: Empirical Evidence of Cultural, Industry and Functional DifferencesSpringer Science & Business Media, 09.06.2004 - 332 Seiten The field of Information Systems (IS) outsourcing has drawn considerable attention among scientists and practitioners for the past fifteen years. The present book analyses why organizations insource or outsource IS functions - - specifically the development and maintenance of software applications. Concepts from transaction cost theory, resource-based theory, incomplete contracts theory, the theory of planned behaviour, and cross-cultural research are integrated into a coherent framework that recognizes the economic, strategic, and social dimension of the IS sourcing decision. This framework is specified in a research model and empirically tested across countries (Germany versus USA), industries (Machinery versus Finance) and IS functions (Application Software Development versus Maintenance) using the partial least squares (PLS) approach of structural equation modelling. The book thereby provides theoretically and empirically grounded insights into the reasons and implications of the IS sourcing decision. |
Inhalt
Introduction | 1 |
12 Research Focus and Objectives | 4 |
13 Overview of Research Methodology | 6 |
Theoretical Framework on Information Systems Sourcing | 9 |
21 The Nature of the Information Systems Sourcing Decision | 10 |
2112 Sourcing | 13 |
212 Main Components of Sourcing Decision | 15 |
2122 Applying the Phasetheorem | 16 |
243 Impact of Selected Cultural Dimensions | 120 |
2432 Longterm Versus Shortterm Orientation | 124 |
2433 Directive Control | 125 |
244 Extended Midrange Theoretical Framework on IS Sourcing | 126 |
Empirical Test of Sourcing Model | 135 |
31 Structural Equation Modeling | 136 |
311 Ways of Model Specification | 137 |
312 Estimation Procedures | 141 |
213 Framing the Sourcing Decision into a Variance Theory | 20 |
2132 Structural Elements of a Variance Theory | 22 |
22 Analysis and Selection of Theoretical Lenses | 23 |
221 Literature Review | 24 |
2212 Theoretical Challenges | 26 |
222 The Theory of the Firm | 27 |
2221 Neoclassics Industrial Economics and Gutenberg | 31 |
2222 Behavioralism | 33 |
2223 New Institutional Economics | 35 |
2224 Dynamic Theories | 39 |
223 From Innovation Diffusion to AttitudeBehavior Approaches | 41 |
224 Summary of Selection Process | 43 |
23 Hypotheses from Selected Theoretical Lenses | 44 |
231 Transaction Cost Theory | 45 |
2312 Comparative Cost Advantages | 47 |
2313 Integrating Behavioral Antipodes of Opportunism | 56 |
2314 Overview | 61 |
232 Resourcebased Theory | 63 |
2321 Information Systems Resources and Impacts | 64 |
2322 Comparative Advantage in Strategic Contribution | 69 |
2323 Influence of Behavioral Factors | 73 |
2324 Comparative Advantage in Operational Contribution | 76 |
2325 Comparative Advantage in Sustained Systemic Impact | 77 |
2326 Comparative Advantage in Resources | 80 |
2327 Overview | 84 |
233 Incomplete Contracts Theory | 86 |
2332 Institutional Safeguards through Ownership | 88 |
234 Theory of Planned Behavior | 91 |
2342 Attitudes Subjective Norm and Behavioral Control | 93 |
2343 Overview | 101 |
235 Synthesis of Theoretical Concepts | 102 |
24 Complementary Hypotheses from Selected Cultural Dimensions | 106 |
241 Definition of Culture | 107 |
242 Selection of Cultural Dimensions | 111 |
2421 Inductive Selection | 112 |
2422 Deductive Selection | 117 |
313 Evaluation Procedures | 143 |
314 Applicability | 145 |
321 Outsourcing Behavior and Attitude Variables | 147 |
322 Comparative Advantage Variables at the Organizational Level | 150 |
323 Comparative Advantage Variables at Worker Level | 156 |
324 Contextual Variables | 159 |
33 Data Collection | 162 |
34 Sample Characteristics | 168 |
35 Model Estimation and Evaluation | 181 |
352 Structural Model | 188 |
3522 Hypotheses Testing | 189 |
36 Overview | 200 |
Discussion of Model Findings | 201 |
42 Group Differences | 205 |
422 Machinery versus Finance Industry | 210 |
423 Application Development versus Maintenance | 214 |
43 Theoretical Implications | 218 |
44 Practical Implications | 223 |
45 Study Limitations | 227 |
46 Future Research | 229 |
Conclusion | 233 |
Appendix | 237 |
Research Approaches | 239 |
Cover Letters | 241 |
C1 Initial Cover Letter in English | 242 |
C2 Followup Cover Letter in English | 243 |
C3 Initial Cover Letter in German | 244 |
C4 Followup Cover Letter in German | 245 |
Questionnaires | 246 |
D1 Questionnaire in English | 247 |
D2 Questionnaire in German | 259 |
CrossLoadings | 271 |
List of Figures | 297 |
List of Tables | 299 |
Literature | 301 |
Andere Ausgaben - Alle anzeigen
The Sourcing of Application Software Services: Empirical Evidence of ... Jens Dibbern Eingeschränkte Leseprobe - 2012 |
Häufige Begriffe und Wortgruppen
Verweise auf dieses Buch
Die Softwareindustrie: Ökonomische Prinzipien, Strategien, Perspektiven Peter Buxmann,Heiner Diefenbach,Thomas Hess Keine Leseprobe verfügbar - 2008 |
Information and Communication Technologies in Tourism 2007: Proceedings of ... Marianna Sigala,Luisa Mich,Jamie Murphy Keine Leseprobe verfügbar - 2007 |